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Job: Fire Alarm Technician, KNC Technologies, Winston Salem, NC

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General Information

Job title:
Fire Alarm Technician
Job location:
Winston Salem, NC  27107 United States
Requisition code:
Date posted:
Job type:
Job Category:

Job Description

KNC Technologies is currently on the lookout for a full-time Fire Alarm Technician to join our Winston Salem, NC team. This individual will handle first level support of service requests and field installation of fire alarms. The Fire Alarm Technician will be based out of the Winston Salem office, and will report directly to the Fire Alarm, Division Manager.

Job Responsibilities:

• Installing Fire Alarm System components
• Running a variety of styles and sizes of conduit to electrical devices
• Configuring and programming installed components
• Performing work tasks in a detail oriented and methodical fashion when troubleshooting issues
• Maintaining a professional and courteous manner while representing KNC in the field, and answering customer questions as necessary
• Identifying potential value-added sales opportunities to increase company revenue
• Working patiently with customers, and maintaining communication to keep them informed
• Assisting with paperwork and documentation for accurate record keeping, billing and inventory
• Maintaining company tools, equipment and vehicles in a professional manner
• Responding to emergency situations during and after hours

Other Duties as Assigned: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Job Qualifications:

• Valid Driver’s License required
• High School Diploma or equivalent
• 1+ years of fire alarm/electronic security experience preferred
• Experience reading blueprints desired
• Technical knowledge of fire / security technologies
• Possess a working knowledge of personal computers and software applications to aid in installation process
• Ability to work under stressful situations and meet deadlines
• Be customer focused, and able to work independently and/or with co-workers
• Strong verbal and written communication skills with the ability to effectively and professionally communicate with co-workers and customers
• Must be dependable; trustworthy; and possess a positive and productive attitude
• Willing to work a flexible schedule that may include travel, out-of-town work, weekends, extended hours and call-out work
• Willing to participate in a background and drug screening process

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to:
• Walk / use hands to finger, handle or feel objects, tools or controls / reach with hands and arms / climb ladders and stairs / crawl / kneel
• Sit/stand for extended periods of time
• Lift and/or move up to 50 pounds
• Perform duties on-site and underground at industrial locations
• Wear safety equipment: as per OSHA/MSHA requirements including but not limited steel toed and/or metatarsal shoes, hard hat, lanyard, fire retardant, protective eye wear, etc.
• Be safety and customer-focused, without exception

AAP/EEO Statement

KNC Technologies is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected or unprotected classes under applicable law.

ADA Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time


• Fire Alarm: 1 year (Preferred)
• Electronic Security: 1 year (Preferred)
• Blueprint Reading: 1 year (Preferred)
• Programming Fire Alarms: 1 year (Preferred)


• Driver's License (Preferred)

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Commuting/travel assistance
(Job number: 3873304)
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