Job: Call Center Alarm Operator, FE Moran Security Solutions, Champaign, IL
FE Moran Security Solutions is seeking qualified, dependable, and energetic call center representatives. FE Moran is rapidly growing as we look to be ranked within the Top 20 security companies in the United States. We are currently ranked in the top 50 and are looking for driven individuals to join our team. We have office locations in the following metro areas: Champaign IL, Effingham IL, Carmel IN, Chicago IL, Detroit MI, and Wichita KS. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
A Central Station Rep is responsible for processing low-priority signals from start to finish including emergency service assistance. The must possess an understanding of alarm technology, ability to read activity log and make appropriate determination based on signal. Basic data entry, Microsoft Office experience, including Outlook, and multi-phone line experience required.
Shift(s)- We currently have openings on evenings and nights. There is Shift Differential provided for overnight hours. Overtime is currently available on most shifts.
Education- High School Diploma or equivalent
Experience- Documented customer service experience, Proven written and verbal skills, Broad range of computer skills including, but not limited to, Microsoft office.