Fire and Security Jobs

Job: Fire Alarm Technician, FIRE & LIFE SAFETY AMERICA, INC., Raleigh, NC

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General Information


Job title:
Fire Alarm Technician
Job location:
Raleigh, NC  27615 United States
Requisition code:
Date posted:
10/06/2020
Job type:
Full-Time
Compensation:
Job Category:
Technician

Job Description


JOB SUMMARY:


Fire Alarm Service Technicians are responsible for troubleshooting, servicing and repairing fire alarm systems, and other fire and life safety products with minimal supervision.


ESSENTIAL JOB DUTIES: include the following. Other duties may be assigned.



  • Use required tools and test equipment such as multi-meter, megger, lifts, etc. to repair or replace fire alarm components.

  • Comprehensive working knowledge of fire alarm codes and standards.

  • Programing and software knowledge with a variety of fire alarm systems that is used when removing or replacing components.

  • Troubleshoot to determine fault or faults to include ground faults with fire alarm systems.

  • Repair or replace damaged fire alarm components such as FACP, power supply, alarm-initiating devices, etc.

  • Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.

  • Required to be punctual to required work locations and complete scheduled projects in timely manner.

  • Use Field Service Lightning to track work orders, materials needed, time on job, etc.

  • Complete documentation on work orders

  • Understand and follow FLSA's Safety program, SDS book, Hazardous communication program, policies and procedures. Participate in weekly Toolbox talks.  Employee must know where all related safety documentation is at all times on each project.

  • Ensure company provided vehicle is clean and well maintained as required by company policies.

  • Alarm Technicians will be placed in on-call status as required by location to handle emergency service requests.

  • Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.   

  • Train service technician trainees all applicable aspects of fire protection.


 


QUALIFICATIONS


The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.


Education, Training, Certifications:



  • HS Diploma or equivalent required. NICET and/or state required certification preferred.


Experience, Knowledge, Skill Requirements:



  • 3-5 years' experience servicing fire alarm systems required, five or more years' experience preferred.  Must be able to work alone and as part of a team.  Basic math skills, mechanical aptitude, problem solving skills, customer service skills, decision making skills, ability to multitasking, ability to meet project schedules, ability to plan and organize,  troubleshooting skills, and the ability to train other is required.   


Communication Skills:



  • Must have the ability to read, write and communicate in English with employees and customers.


Systems and Software Skills:



  • Ability to operate a computer, tablet and read electronic blueprints required. Experience with SalesForce and Microsoft Office is preferred.


Other Qualifications:



  • Valid driver's license with acceptable driving record required.

  • Must be able to comply with FLSA's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement


 


PHYSICAL & WORK ENVIROMENT REQUIREMENTS


Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.


Physical Requirements:


While performing the duties of this job, the employee is consistently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift <50lbs, reach above and below shoulders,  stand and walk for extended periods of time.  Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will frequently balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.


Work Environment:


Frequent local travel and occasional regional and non-regional travel is required.  Employee will frequently be required to work inside and outside in hot/cold temperatures and be exposed to loud noises, cramped quarters, dust, fumes and odors, standing on hard surfaces, and electrical hazards frequently.  Employees will occasionally be exposed to chemicals, moving machinery, uneven and slippery surfaces.  Employee will be consistently wear all appropriate personal protective equipment, as required by company safety policies.


 


While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.


About Fire & Life Safety America


Fire & Life Safety America is one of the fastest growing companies in the southeast and is proud of a well-deserved reputation for quality work and talented professionals.  Our goal is to save lives and protect property by providing the best fire protection products and services in America.   


FLSA is a full service provider that designs, installs, inspects, tests, and repairs all components of integrated fire protection systems.  As an essential part of community safety, we provide 24-hour service assistance to residents, businesses, and health care facilities.


Founded in 1997, FLSA is the premier fire protection provider with offices in VA, MD, DC, NC, SC, AL, TN, FL, GA, OK, and TX.  FLSA encourages initiative, independence, diversity and personal career growth with sensitivity towards work-life balance.    


Our company is consistently recognized for service excellence while enriching the fire protection industry.  FLSA supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job (OJT) training programs for new career-seekers.   Many of our leaders chair NFPA code compliance committees, regional safety boards, and support technical education in local schools.  We challenge our employees to continue training and education by encouraging NICET certifications.  We continually strive to be the Employer of Choice for highly motivated Team Members who want to succeed in a fast-paced environment. We encourage initiative, independence, diversity, and personal career growth.  


Benefits


Fire & Life Safety America offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, and an excellent benefit package. Our benefits package includes:



  • Medical Insurance

  • Dental Insurance

  • 401(k) Plan

  • Flexible Spending Accounts

  • Long Term Disability

  • Short Term Disability

  • Life Insurance for Team Members and dependents

  • Employee Assistance Program

  • Paid Vacation and Holidays

  • Employee Referral Program


FLSA Core Values


PIPES



  • We are PASSIONATE about life safety.

  • We have INTEGRITY (Do the right thing).

  • We work in PARTNERSHIP with our customers and community.

  • We constantly strive for OPERATIONAL EXCELLENCE (do things right).

  • Our Employee's, Customer's, and community's SAFETY is our #1 priority.


FLSA participates in E-Verify & promotes a drug-free workplace. FLSA is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.  

(Job number: 3943337)
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